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    This study aimed to investigate the impact of a communication skills training (CST) in oncology on clinicians' linguistic strategies. A verbal communication analysis software (Logiciel d'Analyse de la Communication Verbale) was used to compare simulated patients interviews with oncology clinicians who participated in CST (N=57) (pre/post with a 6-month interval) with a control group of oncology clinicians who did not (N=56) (T1/T2 with a 6-month interval). A significant improvement of linguistic strategies related to biomedical, psychological and social issues was observed. Analysis of linguistic aspects of videotaped interviews might become in the future a part of individualised feedback in CST and utilised as a marker for an evaluation of training.

    Citation

    Pascal Singy, Céline Bourquin, Brikela Sulstarova, Friedrich Stiefel. The impact of communication skills training in oncology: a linguistic analysis. Journal of cancer education : the official journal of the American Association for Cancer Education. 2012 Jun;27(3):404-8

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    PMID: 22714790

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