Improving the CMP appointment waiting time for children and adolescents].

The increasing activity of mental health centres for children and adolescents and longer waiting times in obtaining a first appointment have led an area of child psychiatry to question the organisation of new consultation applications. Two CMP in the sector had a waiting period of over 40 days for half of the patients. Two improvement actions were implemented:the implementation of organisation and reception nurses and the development of a new applications management process. The evaluation after one year showed a decrease of half of the appointment waiting time without changing the non showed up rate.

Citation

Pascale Cani. Improving the CMP appointment waiting time for children and adolescents]. Soins. Psychiatrie. 2014 Sep-Oct(294):35-9

Mesh Tags

PMID: 25335222

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